Refund / Transfer Policy
REFUNDS: Entry fees are non-refundable. If extraordinary circumstances do require us to cancel a race, we will do our best to give you full value for your entry fee to use toward another race within the same year or a deferral to the following year. If we are able to postpone the race, your registration will automatically be transferred to the new date. Racers do have the option of applying their race entry fee as a credit toward another Team Magic race by volunteering for a Team Magic event. Contact us for more details about this option.
We are passionate about putting on races and are driven to produce athlete-centered, high-quality events that challenge the beginner to the experienced athlete. Our commitment to each of you, our volunteers, and our host cities is to produce first-class events that are sanctioned by USAT or certified by USATF and managed by highly-qualified, experienced, and certified race directors and knowledgeable staff. The expense of planning, coordinating with our host cities and vendors, permitting, purchasing t-shirts, medals, awards, other race supplies, and salaries happens months in advance of your race. We also understand that you invest a significant amount of your time, money, and effort preparing for a race. If we need to make a difficult decision or are mandated to cancel a race, please know that we share in your disappointment. The last thing we ever want to do is cancel a race and we appreciate your respect and understanding of our policies.
TRANSFERS: Race entries are non-transferable between events, years, and individuals. Many of our races offer more than one distance and we will be happy to transfer your registration to another distance within the same race, within the same year. If you are switching to a longer distance, you will need to pay the difference in the entry fee. There are no refunds for switching to a shorter distance.
Team Magic will not share or sell any personal information provided to Team Magic by participants registering for Team Magic events.
Your personal information's only use is to record necessary information regarding your participation and send you information pertaining to Team Magic events.
A confirmation notice is generated at the point of online registration, or when mail-in entries are entered into the event database, and emailed to all entrants that provide a valid e-mail address. Entrants without e-mail access need to request a written confirmation. You can also confirm your race entry online by visiting the "race participant" link on the event web page or on the online registration system.
Race packets will not be mailed in advance of race site registration and packet pick up. An e-mail with final race reminders will be e-mailed the week of each event to all racers with a valid e-mail address. Please be sure your email provider accepts emails from team-magic.com.
Multisport Events - USA Triathlon Info
What this means for you: When a race director sanctions with USA Triathlon, it is required for each participant to purchase either a one-day license or annual membership in order to participate in said event. For purchasing the one-day license or annual membership, USA Triathlon is giving you excess medical expense coverage in addition to your primary health insurance plan. There will be USAT officials at our races to ensure the USAT Competitive Rules are properly enforced. The Competitive Rules are intended to provide for the orderly and consistent administration of events sanctioned by USA Triathlon and are not designed to establish standards of care for the safety of participants or other persons. Every participant, official, volunteer and spectator should consider all safety issues and make related decisions prudently without reliance upon the Competitive Rules.
Running Events - RRCA Info
Team Magic is a member of the Road Runners Club of America and all running events are covered by RRCA insurance and are USA Track and Field (USATF) certified. The RRCA is dedicated to supporting the growth of grassroots running clubs, training programs, and running events while promoting the common interests of runners throughout the United States. Being a part of the RRCA is important to Team Magic, especially since we have so many common goals and values. You can find out more about the RRCA: here.